Insights from Day One

 

Beam Delivery

 

Beam’s launch impact plan features a multi-channel communication strategy to emphasize employee resilience and the company's commitment to a positive work environment. With intuitive training resources, seamless app and dashboard access, comprehensive support channels, and robust data security measures, Beam ensures a smooth and secure user experience for all employees and managers

Simple Onboarding

Beam is intuitive, but we also provide on-demand resources, step-by-step guides, short videos, and live training sessions. Our content covers downloading, basic functionality, and how Beam provides personalised private support.

Seamless Access

We provide clear download instructions and redemption codes for both iOS and Android via the App Stores. Beam offers a dedicated IT helpdesk to support employees during the initial download phase. Alongside easy app access, the Beam Partner Dashboard is intuitive and user-friendly, with full training provided to ensure partners can make the most of the platform.

On-demand Support

Beam provides additional support channels via e-mails as well as a dedicated helpline where employees can get prompt answers to questions or report any technical issues.

Privacy and Security Guaranteed

Beam’s team understands the importance of employee and organisation data privacy and security. Our approach underpins Beam’s security measures, including state-of-the-art encryption, secure storage protocols, and compliance with data regulations